Make A Claim


How do I make a claim?

In the first instance you should always contact your insurance advisor, Infocus Photography Insurance on 0161 925 5051.

If this is not possible then you should contact the Hiscox Claims Department on 0845 213 8899 or out of hours on 0870 241 6257 with full details of the loss, including the date, amount and circumstances of the loss.

Return the completed claim form to us at the address below:

Infocus Photography Insurance,
34 Victoria Street,
Altrincham,
Cheshire,
WA14 1ET.

[email protected]

In addition you should:

  • undertake any temporary emergency repairs necessary to secure your property and prevent further damage
  • retain all damaged items as we may wish to inspect them
  • provide all documentation in support of your claim (although you should not delay submitting the claim form in the event that the necessary documentation is not immediately to hand)