How do I make a claim?
In the first instance you should always contact your insurance advisor, Infocus Photography Insurance on 0844 811 8056.
If this is not possible then you should contact the Hiscox Claims Department on 0870 241 6257 with full details of the loss, including the date, amount and circumstances of the loss.
Return the completed claim form to your insurance advisor at the address below:
Infocus Photography Insurance,
34 Victoria Street,
In addition you should:
- telephone your insurance advisor or Hiscox claims department if you need assistance
- undertake any temporary emergency repairs necessary to secure your property and prevent further damage
- retain all damaged items as we may wish to inspect them
- provide all documentation in support of your claim (although you should not delay submitting the claim form in the event that the necessary documentation is not immediately to hand)